1. Introduction
At Book Publishing Pros, we are committed to protecting your privacy and ensuring that your
personal information is handled in a safe and responsible manner. This Privacy Policy outlines
how we collect, use, store, and share your information when you interact with us through our
websites, SMS, and email communication services. This policy complies with applicable
regulations, including 10DLC TCR in the US and Canada.
2. Information We Collect
Personal Information: When you sign up for our services, subscribe to our communications, or
interact with us, we may collect personal information such as your name, email address, phone
number, and other contact details.
Usage Information: We may also collect information about how you use our website and services,
including IP address, browser type, device information, and other data related to your
interactions with our site and communications.
3. How We Use Your Information
Communication: We use your personal information to send you updates, notifications, promotional
offers, and other relevant information through SMS and email, as per your subscription
preferences.
Service Delivery: Your information helps us to manage your account, provide customer support,
and ensure the smooth operation of our services.
Improvement: We may analyze usage data to improve our website, services, and communications,
tailoring our offerings to better meet your needs.
Legal Compliance: We use your information to comply with legal requirements, including 10DLC TCR
regulations and other relevant laws.
4. Sharing Your Information
Service Providers: We may share your personal information with third-party service providers who
assist us in delivering our services. These providers are required to protect your information
and use it only for the purposes we specify.
Legal Requirements: We may disclose your information if required by law, such as in response to
a subpoena, court order, or other legal processes, or to protect our rights and property.
5. Opt-In and Opt-Out
Opt-In: By providing your contact details and confirming your subscription, you opt in to receive
SMS and email communications from us. This includes promotional content, service updates, and
other relevant messages.
6. Data Security
We take appropriate security measures to protect your personal information from unauthorized
access, disclosure, alteration, and destruction. This includes using encryption, secure servers,
and regular security assessments.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in
this policy, unless a longer retention period is required or permitted by law.
8. Your Rights
You have the right to access, correct, or delete your personal information. You may also request
that we limit or stop processing your data, subject to certain exceptions. To exercise these
rights, please contact us at marketing@bookpublishingpros.co.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal
requirements. Any changes will be posted on our website, and we encourage you to review this
policy periodically.
10. Consumer Data Safety Measures
We respect your right of privacy. We therefore do not share your name and contact details with
any third party. Besides, we keep information provided by you as confidential. The information
you provide are used only to understand your requirements and to improve our services to suit
your needs rather effectively. We ensure to follow the standards set by PCI and consumer data
protection.
It is hereby declared that our company does not authorize its representatives to collect any
confidential information from our customers i.e. credit card information etc. Accordingly we
advise our customers not to share any confidential and sensitive nature information with our
employees. If you do so; you shall be doing at your own risk and our company shall not be liable
for any misuse.
Your ordered work may be forwarded to any of our production or service centers located globally,
for the quality delivery. However, they are also bound by an NDA to keep customer’s information
as highly confidential.
11. Pseudonym Policy
We hold a policy of using the pseudonym to ensure the following:
With a view to avoid undue confusion and hassle at our customers end when they are assigned a
new account manager, we use pseudonyms; it helps our customers remain connected with a single
point of contact and remember their name comfortably.
Moreover; as our staff comprises of people from different regions and cultures, hence the use of
pseudonym helps us present a uniform culture of the organization
Opt-Out: You can opt out of SMS communications by replying with the word "STOP" to any message
you receive from us. To unsubscribe from emails, click the "unsubscribe" link in any of our
emails or contact us directly at marketing@bookpublishingpros.co.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please
contact us at marketing@bookpublishingpros.co or +1-213-734-5715.